Despite the best planning possible, we appreciate that life happens and you may need to cancel your booking with us:
Full payment is required in order to book your standard climbing session with Clip ‘n Climb Leeds. Once you have booked your climbing session online via our website, we will issue a full refund for cancellations made up until 48 hours before your booked slot.
Refunds will NOT be given to any booking made within the 48-hour period prior to your booked slot. This includes booking the wrong centre.
Please email hello.leeds@clipnclimb.co.uk or call 01132 458723 to speak with reception for all cancellations.
Your £50 deposit will be non-refundable if your party is cancelled within 35 days of your booking date.
You are required to contact us 7 days before your party date to confirm your final birthday party numbers; this will allow us to calculate your final amount payable for the day of the birthday party.
Whilst we can appreciate that some children may drop out last minute (e.g. due to sickness), unfortunately we will not be able to refund for these individuals within the 7-day period once you have confirmed your final birthday party numbers.
Your final amount payable would always be based on the minimum of 10 or more despite last minutes cancellations from individuals within the Birthday Party.
Please email hello.leeds@clipnclimb.co.uk for all birthday party cancellations.
Your £50 deposit will be non-refundable if cancelled within 48 hours before your booking slot. Please email hello.leeds@clipnclimb.co.uk for all group cancellations.
